Terms & Conditions

The rates are per room per night and subject to change without prior notice.

  • Check In time is after 14.00 (early arrival by special arrangement)
  • Check Out time is before 12.00
  • Late Check out until 6 PM, a 50% charged from above rate and a normal rate will applied if the room held after 6 PM and are subject to availability
  • Inclusions
    • 21% Prevailling Government taxes & service charges
    • Welcome Drink upon arrival
    • Flower & Fruit basket upon arrival
  • Soft Opening Benefit
    • Stay for minimum 3 nights or more, free Airport one-way transfer (pick up or transfer service)
    • Stay for minimum 7 nights or more, free Return Airport transfer (pick up and transfer service)
    • Stay for Minimum 14 nights or more additional free dinner for 2 persons at our restaurant based on food only and also Honeymooner or Anniversary celebration, with the minimum 4 nights stay, please contact us for the special benefits
  • Cancellation & No Show Policy
    • Normal Season Period
      One night room charge for any cancellation within 3 days prior to the arrival date. NO Show and Early check out will be charged full night room value.
    • 15 July up to 15 Sept, (High Season Period)
      One night room charge for any cancellation within 7 days prior to the arrival date. Two nights room charge for any cancellation within 3 days prior to the arrival date. NO Show and Early check out will be charged full night room value.
    • 24 December – 10 January (Peak Season)
      One night room charge for any cancellation within 14 days prior to the arrival date.
      Two nights room charge for any cancellation within 7 days prior to the arrival date.
      Full night room reserved will be charge for any cancellation within 7 days prior to the arrival date
      No refund for early check out
      NO Show and Early check out will be charged full night room value.
  • Payment Term
    Credit card details will be required for every materilized booking just as a guarantee in case of cancelation. For every deposit required payment via Bank transfer to our account, the number will be informed to you offline.
  • We are accept
    Payment

All your credit or Debit card will be charge in IDR or Cash Payment on IDR, payment by other currency will be cenverted into the hotel's bookeeping rate valid on the day.

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